v1.7.0: refactor max_bot to flat structure, add VCF+UserModel+NLP history context, portal pages and proxy fixes

- Refactored max_bot from nested packages to flat module structure - Q2: Extended BotUser model (patronymic, email, org, address, vcf_raw, contact_hash, phone_verified, email_verified, last_interaction, total_conversations, total_tickets) - Q2: VCF parser (FN, N, TEL, EMAIL, ORG, ADR), upsert on re-contact, NLP history context (_get_user_history_context -> YandexGPT) - Q1: Broadcast preview modal with 10s confirmation timer - Q3: CSS var(--white)->var(--bg-card), var(--text)->var(--text-primary) - Q4: bot_settings showNotification(), editable max_bot_id - Q5: Webhook secret passthrough via X-Max-Bot-Api-Secret - Masking sensitive keys, dialog_cleared handler, migrate via _add_column_if_not_exists() - Rate limit (asyncio.sleep 0.5 per 10), dead code removed, conv.intent context in contact.py - Portal pages: bot_consent, bot_kb (edit), bot_settings, bot_test, bot_tickets, portal_settings - Tests: 21/21 passing, added test_yandex_gpt.py, test_email_sender.py - Deploy: deploy_full.sh, schema.sql, seed_knowledge_base.sql
2026-05-29 02:30:30 +03:00
parent 493e0b37a1
commit 72b6879f4b
234 changed files with 26768 additions and 6240 deletions
@@ -0,0 +1,179 @@
+{% extends "page.html" %}
+{% block page_content %}
+<style>
+.tickets-table { width:100%; border-collapse:collapse; }
+.tickets-table th, .tickets-table td { padding:10px 14px; text-align:left; border-bottom:1px solid var(--border); font-size:13px; }
+.tickets-table th { font-weight:600; color:var(--text-muted); background:var(--light-bg); }
+.tickets-table td { vertical-align:middle; }
+.status-badge { display:inline-block; padding:3px 10px; border-radius:12px; font-size:12px; font-weight:600; }
+.status-nova { background:#cce5ff; color:#004085; }
+.status-v-rabote { background:#fff3cd; color:#856404; }
+.status-zakryta { background:#d4edda; color:#155724; }
+.status-select { padding:4px 8px; border-radius:6px; border:1px solid var(--border); font-size:12px; }
+.ticket-detail-card { background:var(--bg-card); border:1px solid var(--border); border-radius:12px; padding:20px; margin-top:16px; display:none; }
+.ticket-detail-card.open { display:block; }
+.ticket-detail-card h3 { margin-bottom:12px; }
+.ticket-detail-card .field { margin-bottom:8px; }
+.ticket-detail-card .field label { font-weight:600; font-size:12px; color:var(--text-muted); display:block; }
+.ticket-detail-card .field .value { font-size:14px; }
+.filter-bar { display:flex; gap:12px; margin-bottom:16px; align-items:center; flex-wrap:wrap; }
+.filter-bar select, .filter-bar input { padding:8px 12px; border:1px solid var(--border); border-radius:6px; font-size:13px; }
+</style>
+
+<div class="card">
+    <div class="card-header" style="display:flex;justify-content:space-between;align-items:center;">
+        <h2>Заявки от чат-бота</h2>
+        <span id="ticket-count" style="font-size:13px;color:var(--text-muted);">0 заявок</span>
+    </div>
+
+    <div class="filter-bar">
+        <select id="status-filter" onchange="filterTickets()">
+            <option value="">Все статусы</option>
+            <option value="Новая">Новая</option>
+            <option value="В работе">В работе</option>
+            <option value="Закрыта">Закрыта</option>
+        </select>
+        <input type="text" id="ticket-search" placeholder="Поиск..." oninput="filterTickets()">
+        <button class="btn btn-sm" onclick="loadTickets()">Обновить</button>
+    </div>
+
+    <table class="tickets-table">
+        <thead>
+            <tr>
+                <th>ID</th>
+                <th>Заголовок</th>
+                <th>Приоритет</th>
+                <th>Статус</th>
+                <th>Дата</th>
+                <th>Действия</th>
+            </tr>
+        </thead>
+        <tbody id="tickets-body">
+            <tr><td colspan="6" style="text-align:center;padding:30px;color:var(--text-muted);">Загрузка...</td></tr>
+        </tbody>
+    </table>
+</div>
+
+<div class="ticket-detail-card" id="ticket-detail">
+    <h3 id="ticket-detail-title">Заявка #</h3>
+    <div class="field"><label>Описание</label><div class="value" id="ticket-detail-desc"></div></div>
+    <div class="field"><label>Приоритет</label><div class="value" id="ticket-detail-priority"></div></div>
+    <div class="field"><label>Статус</label>
+        <select id="ticket-detail-status" onchange="updateTicketStatus()">
+            <option value="Новая">Новая</option>
+            <option value="В работе">В работе</option>
+            <option value="Закрыта">Закрыта</option>
+        </select>
+    </div>
+    <div class="field"><label>Дата</label><div class="value" id="ticket-detail-date"></div></div>
+    <button class="btn" onclick="closeDetail()">Закрыть</button>
+</div>
+
+<script>
+var allTickets = [];
+var currentTicketId = null;
+
+function loadTickets(){
+    var tbody = document.getElementById('tickets-body');
+    tbody.innerHTML = '<tr><td colspan="6" style="text-align:center;padding:30px;color:var(--text-muted);">Загрузка...</td></tr>';
+    fetch('/api/bot/tickets').then(function(r){ return r.json() }).then(function(data){
+        allTickets = data;
+        document.getElementById('ticket-count').textContent = data.length + ' заявок';
+        renderTickets(data);
+    });
+}
+
+function renderTickets(tickets){
+    var tbody = document.getElementById('tickets-body');
+    if(!tickets.length){
+        tbody.innerHTML = '<tr><td colspan="6" style="text-align:center;padding:30px;color:var(--text-muted);">Нет заявок</td></tr>';
+        return;
+    }
+    var html = '';
+    tickets.forEach(function(t){
+        var statusClass = 'status-nova';
+        if(t.status === 'В работе') statusClass = 'status-v-rabote';
+        else if(t.status === 'Закрыта') statusClass = 'status-zakryta';
+        var dateStr = t.created_at ? new Date(t.created_at).toLocaleString() : '';
+        html += '<tr>' +
+            '<td>' + t.id + '</td>' +
+            '<td><a href="javascript:void(0)" onclick="showDetail(' + t.id + ')">' + escapeHtml(t.title) + '</a></td>' +
+            '<td>' + t.priority + '</td>' +
+            '<td><span class="status-badge ' + statusClass + '">' + t.status + '</span></td>' +
+            '<td style="font-size:12px;color:var(--text-muted);">' + dateStr + '</td>' +
+            '<td>' +
+            '  <select class="status-select" onchange="changeStatus(' + t.id + ', this.value)">' +
+            '    <option value="">Сменить статус</option>' +
+            '    <option value="Новая">Новая</option>' +
+            '    <option value="В работе">В работе</option>' +
+            '    <option value="Закрыта">Закрыта</option>' +
+            '  </select>' +
+            '</td>' +
+            '</tr>';
+    });
+    tbody.innerHTML = html;
+}
+
+function filterTickets(){
+    var statusFilter = document.getElementById('status-filter').value;
+    var search = document.getElementById('ticket-search').value.toLowerCase();
+    var filtered = allTickets.filter(function(t){
+        if(statusFilter && t.status !== statusFilter) return false;
+        if(search && !t.title.toLowerCase().includes(search) && !(t.description || '').toLowerCase().includes(search)) return false;
+        return true;
+    });
+    renderTickets(filtered);
+}
+
+function showDetail(id){
+    currentTicketId = id;
+    var ticket = allTickets.find(function(t){ return t.id === id; });
+    if(!ticket) return;
+    document.getElementById('ticket-detail-title').textContent = 'Заявка #' + ticket.id;
+    document.getElementById('ticket-detail-desc').textContent = ticket.description || '—';
+    document.getElementById('ticket-detail-priority').textContent = ticket.priority;
+    document.getElementById('ticket-detail-status').value = ticket.status;
+    document.getElementById('ticket-detail-date').textContent = ticket.created_at ? new Date(ticket.created_at).toLocaleString() : '—';
+    document.getElementById('ticket-detail').classList.add('open');
+}
+
+function closeDetail(){
+    document.getElementById('ticket-detail').classList.remove('open');
+    currentTicketId = null;
+}
+
+function changeStatus(id, status){
+    if(!status) return;
+    updateTicketStatusApi(id, status);
+}
+
+function updateTicketStatus(){
+    if(currentTicketId){
+        var status = document.getElementById('ticket-detail-status').value;
+        updateTicketStatusApi(currentTicketId, status);
+    }
+}
+
+function updateTicketStatusApi(id, status){
+    fetch('/api/bot/tickets/' + id, {
+        method: 'PATCH',
+        headers: {'Content-Type': 'application/json'},
+        body: JSON.stringify({status: status})
+    }).then(function(r){ return r.json() }).then(function(d){
+        if(d.ok){
+            loadTickets();
+            if(currentTicketId === id) showDetail(id);
+        } else {
+            showNotification('Ошибка: ' + (d.error || 'неизвестная'), 'error');
+        }
+    });
+}
+
+function escapeHtml(s){
+    if(!s) return '';
+    return s.replace(/&/g,'&amp;').replace(/</g,'&lt;').replace(/>/g,'&gt;');
+}
+
+loadTickets();
+</script>
+{% endblock %}