angel
72b6879f4b
- Refactored max_bot from nested packages to flat module structure - Q2: Extended BotUser model (patronymic, email, org, address, vcf_raw, contact_hash, phone_verified, email_verified, last_interaction, total_conversations, total_tickets) - Q2: VCF parser (FN, N, TEL, EMAIL, ORG, ADR), upsert on re-contact, NLP history context (_get_user_history_context -> YandexGPT) - Q1: Broadcast preview modal with 10s confirmation timer - Q3: CSS var(--white)->var(--bg-card), var(--text)->var(--text-primary) - Q4: bot_settings showNotification(), editable max_bot_id - Q5: Webhook secret passthrough via X-Max-Bot-Api-Secret - Masking sensitive keys, dialog_cleared handler, migrate via _add_column_if_not_exists() - Rate limit (asyncio.sleep 0.5 per 10), dead code removed, conv.intent context in contact.py - Portal pages: bot_consent, bot_kb (edit), bot_settings, bot_test, bot_tickets, portal_settings - Tests: 21/21 passing, added test_yandex_gpt.py, test_email_sender.py - Deploy: deploy_full.sh, schema.sql, seed_knowledge_base.sql
99 lines
6.1 KiB
SQL
99 lines
6.1 KiB
SQL
-- Migration for v1.5.0: Yandex Disk integration + SLA Tickets + MAX notifications
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-- File sync queue
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CREATE TABLE IF NOT EXISTS file_sync_queue (
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id SERIAL PRIMARY KEY,
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local_path VARCHAR(500) NOT NULL,
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remote_path VARCHAR(500) DEFAULT '',
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entity_type VARCHAR(50) NOT NULL,
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entity_id INTEGER NOT NULL,
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status VARCHAR(20) NOT NULL DEFAULT 'pending' CHECK (status IN ('pending','uploading','synced','error')),
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error TEXT DEFAULT '',
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created_at TIMESTAMP NOT NULL DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_file_sync_status ON file_sync_queue(status);
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CREATE INDEX IF NOT EXISTS idx_file_sync_entity ON file_sync_queue(entity_type, entity_id);
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-- Bot tickets
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CREATE TABLE IF NOT EXISTS bot_tickets (
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id SERIAL PRIMARY KEY,
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ticket_number VARCHAR(20) UNIQUE NOT NULL,
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user_id INTEGER REFERENCES bot_users(id) ON DELETE SET NULL,
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object_id INTEGER REFERENCES objects(id) ON DELETE SET NULL,
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customer_id INTEGER REFERENCES customers(id) ON DELETE SET NULL,
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title VARCHAR(500) NOT NULL,
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description TEXT DEFAULT '',
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priority VARCHAR(20) DEFAULT 'normal' CHECK (priority IN ('low','normal','high','urgent')),
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status VARCHAR(20) NOT NULL DEFAULT 'open' CHECK (status IN ('open','in_progress','resolved','closed')),
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created_by VARCHAR(20) DEFAULT 'bot',
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assigned_to INTEGER REFERENCES users(id) ON DELETE SET NULL,
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sla_contract_id INTEGER REFERENCES sla_contracts(id) ON DELETE SET NULL,
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has_attachment BOOLEAN DEFAULT FALSE,
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attachment_type VARCHAR(50) DEFAULT '',
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attachment_path VARCHAR(500) DEFAULT '',
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created_at TIMESTAMP NOT NULL DEFAULT NOW(),
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resolved_at TIMESTAMP NULL,
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closed_at TIMESTAMP NULL
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);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_status ON bot_tickets(status);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_user ON bot_tickets(user_id);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_object ON bot_tickets(object_id);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_number ON bot_tickets(ticket_number);
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-- Bot ticket messages
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CREATE TABLE IF NOT EXISTS bot_ticket_messages (
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id SERIAL PRIMARY KEY,
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ticket_id INTEGER REFERENCES bot_tickets(id) ON DELETE CASCADE,
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direction VARCHAR(3) NOT NULL CHECK (direction IN ('in','out')),
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text TEXT DEFAULT '',
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has_attachment BOOLEAN DEFAULT FALSE,
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attachment_path VARCHAR(500) DEFAULT '',
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sender VARCHAR(20) DEFAULT 'client',
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timestamp TIMESTAMP NOT NULL DEFAULT NOW()
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);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_msg_ticket ON bot_ticket_messages(ticket_id);
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-- Bot ticket status log
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CREATE TABLE IF NOT EXISTS bot_ticket_statuses (
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id SERIAL PRIMARY KEY,
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ticket_id INTEGER REFERENCES bot_tickets(id) ON DELETE CASCADE,
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old_status VARCHAR(20) DEFAULT '',
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new_status VARCHAR(20) NOT NULL,
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changed_by VARCHAR(20) DEFAULT 'system',
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timestamp TIMESTAMP NOT NULL DEFAULT NOW(),
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comment TEXT DEFAULT ''
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);
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CREATE INDEX IF NOT EXISTS idx_bot_ticket_status_log ON bot_ticket_statuses(ticket_id);
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-- Add max_user_id to users table
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ALTER TABLE users ADD COLUMN IF NOT EXISTS max_user_id BIGINT NULL;
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-- Add Yandex Disk settings
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INSERT INTO bot_settings (key, value, description) VALUES
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('yandex_disk_token', 'y0__wgBEMHM9zsYiuxBIMi6sswXML_twIQIyCDWBrrNPjQcoQZR6J2x57oBLcg', 'OAuth токен Яндекс Диска'),
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('yandex_disk_root', '/AegisOne_Service', 'Корневая папка на Яндекс Диске'),
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('yandex_disk_client_id', '00fd594faf604161b773a53737bb5462', 'Client ID приложения Яндекс'),
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('yandex_disk_client_secret', '32a46b6dfd3c499e8cced25fed64b426', 'Client Secret приложения Яндекс'),
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('storage_backend', 'yandex', 'Режим хранения: local/yandex/both'),
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('max_file_size_mb', '100', 'Максимальный размер файла (MB)'),
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('public_link_expiry_days', '30', 'Срок публичных ссылок по умолчанию (дни)'),
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('auto_archive_enabled', 'true', 'Авто-архивация закрытых обращений'),
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('auto_archive_after_days', '30', 'Через сколько дней архивировать'),
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('max_group_chat_id', '', 'ID группового чата MAX для уведомлений')
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ON CONFLICT (key) DO NOTHING;
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-- Add SLA Ticket feature
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INSERT INTO bot_features (feature_key, name, description, enabled, sort_order) VALUES
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('sla_ticket', 'Заявка по SLA', 'Подать заявку о неисправности для клиентов с активным SLA', true, 0)
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ON CONFLICT (feature_key) DO NOTHING;
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-- Add ticket-related response templates
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INSERT INTO bot_response_templates (template_key, template_text, description, variables) VALUES
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('sla_ticket_check', 'Проверяю ваш SLA контракт...', 'Проверка SLA перед созданием заявки', '[]'),
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('sla_ticket_found', 'SLA найден: {object_name}, уровень: {service_level}. Опишите неисправность. Вы можете прикрепить фото или документ.', 'SLA найден, запрос описания', '["object_name","service_level"]'),
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('sla_ticket_not_found', 'SLA контракт не найден или не активен. Свяжитесь с нами:\n\n📞 {phone_1}\n📞 {phone_2}\n✉️ {support_email}', 'SLA не найден', '["phone_1","phone_2","support_email"]'),
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('sla_ticket_created', 'Заявка #{ticket_number} создана.\n\nПриоритет: {priority}\nОжидаемое время реакции: {response_time}\n\nИнженер будет назначен в ближайшее время.', 'Подтверждение создания заявки', '["ticket_number","priority","response_time"]'),
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('ticket_status_update', 'Ваша заявка #{ticket_number} — {status}.\nИнженер: {engineer}', 'Уведомление о смене статуса заявки', '["ticket_number","status","engineer"]'),
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('ticket_resolved', 'Заявка #{ticket_number} выполнена. Оцените качество:\n\n⭐ 1 — Плохо\n⭐⭐ 2\n⭐⭐⭐ 3\n⭐⭐⭐⭐ 4\n⭐⭐⭐⭐⭐ 5 — Отлично', 'Запрос оценки после выполнения', '["ticket_number"]')
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ON CONFLICT (template_key) DO NOTHING;
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